tuta (operated by Engine8 Studios) ("tuta", "we", "us") operates the tuta platform at usetuta.app — an online marketplace that connects parents and students with independent private tutors in Ghana.
tuta is a platform, not a tutoring company. We facilitate connections between users. We do not employ tutors, guarantee academic outcomes, or act as an agent for either party. Tutors are independent contractors who set their own availability and teaching methods.
By creating an account or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at hello@usetuta.app if you suspect unauthorised access to your account.
You may not share your account with others or create multiple accounts for the same person. We reserve the right to suspend or terminate accounts that violate these Terms.
When you submit a tutoring request, our operations team will match you with a suitable tutor. You will be notified when a match is made. Bookings are confirmed when you accept the proposed schedule.
Fees are as quoted at the time of booking. tuta earns a platform fee included in the quoted price. Pricing may vary by subject, level, and location.
Cancellation and refund requests are handled on a case-by-case basis. Contact us at hello@usetuta.app. Session clock-in/out records and evaluations serve as the authoritative record of whether a session was delivered.
We are not liable for sessions that could not take place due to circumstances outside our control (tutor illness, family emergency, etc.). In such cases, we will facilitate rescheduling.
Session evaluations submitted by tutors (attendance, focus, comprehension scores, session notes) are provided for informational purposes only. They are not professional assessments and should not be relied upon for clinical, diagnostic, or academic placement decisions.
You are an independent contractor, not an employee of tuta You are solely responsible for:
Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between you and tuta
You must complete identity verification before being matched with students. You warrant that all information and documents submitted are genuine. Submitting false or fraudulent documents will result in immediate permanent suspension and may be reported to the relevant authorities.
Tutors must at all times:
Violation of any safeguarding obligation will result in immediate permanent suspension and referral to the appropriate authorities.
Earnings are calculated based on completed sessions as recorded in the Platform (clock-in and clock-out records). You are responsible for clocking in and out accurately. Disputes about session records must be raised within 7 days of the session date via the log request process.
tuta reserves the right to withhold or reverse payouts for sessions disputed by the parent or flagged for investigation.
We may suspend or terminate your account if you: repeatedly miss sessions without notice, receive consistent negative feedback, submit fraudulent session logs, violate our safeguarding obligations, or breach any provision of these Terms. We will endeavour to give you notice except where immediate suspension is necessary to protect a student.
You must not:
The tuta Platform, brand, design, and code are owned by tuta (operated by Engine8 Studios) and protected under applicable intellectual property laws. You may not copy, reproduce, or create derivative works without our written permission.
Content you submit (profile information, session notes, reviews) remains yours. You grant tuta a non-exclusive, royalty-free licence to store, display, and use that content to operate the Platform.
To the maximum extent permitted by Ghanaian law:
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or for fraud.
tuta is not a party to disputes between tutors and parents. We may, at our discretion, assist in facilitating resolution. We are not obligated to resolve disputes and our involvement does not create liability on our part.
If you have a dispute with another user, please contact us at hello@usetuta.app and we will do our best to assist.
These Terms are governed by the laws of the Republic of Ghana. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Ghana.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Platform after that date constitutes acceptance of the updated Terms.
tuta (operated by Engine8 Studios)
Email: hello@usetuta.app
Website: usetuta.app
See also our Privacy Policy.